Every payment.One powerfulconnection.

Merchants can add, edit and manage the products or services they offer. Prices, product images and descriptions live in the merchant workspace, giving the team a practical place to maintain what customers can buy.

Build the offer

Create products or services and present them with the price, images and description a customer needs.

Maintain the catalog

Edit existing listings as the offer changes, with product management alongside the rest of the merchant operation.

The merchant portal helps teams keep track of their customers and see who has bought their products. Merchants can also respond to customer feedback, connecting the customer relationship with the activity behind it.

Know the customer

View customer records and understand which customers have purchased from the business.

Keep the conversation connected

Reply to feedback from customers who have interacted with the merchant’s products or services.

Merchants can follow the money their products generate and review the number of products sold. Sales and revenue visibility help the team connect day-to-day selling activity with the financial picture of the business.

Follow sales activity

Track sold products to understand the volume of business moving through the platform.

Review revenue

See generated revenue and use the reporting view to follow commercial performance.

Merchants can view, process and manage orders and transactions, then track their status. The transaction view brings the reference, amount, payment method and status into the same working context as the merchant’s sales activity.

Manage the work

View and process orders, manage their associated transactions and follow the status of each one.

Find the detail

Use transaction references, amounts and payment methods to locate the activity that needs a closer look.

Merchants can offer products on a subscription basis and manage those subscriptions in the portal. Payment tracking and configurable billing cycles support a recurring offer alongside the business’s other products and transactions.

Shape the billing cycle

Configure billing cycles for the products the merchant offers as subscriptions.

Follow recurring payments

Manage subscriptions and track their payments from the merchant workspace.

The merchant wallet shows the balance and provides visibility into payouts and transactions. Teams can follow wallet activity alongside the sales operation, with pending and completed entries clearly distinguishable.

See the balance

Review the wallet balance as part of the merchant’s financial view.

Follow the activity

View payouts and track wallet transactions, including the status of the entries shown.

Customers can search for products, browse categories and filter results in the storefront. Product details give them more context before they make a purchase, bringing discovery and the payment journey into a connected customer experience.

Explore the catalog

Search for products, move through categories and narrow the available results with filters.

Understand the offer

Open product details and review the information presented before choosing what to buy.

Customers can choose from the payment methods available for their purchase, then return to its transaction details. The customer portal brings the product, purchase date, amount paid, invoice and payment status into a record they can revisit.

Choose how to pay

Offer supported bank card, wallet, POS or carrier billing options according to the market and integration scope.

Keep the purchase visible

Let customers review the product, purchase date, paid amount, invoice and transaction status after checkout.

The customer portal lets people update their personal and account information. Customers can maintain their name, gender, date of birth and phone number, as well as their email address and password, from the profile area.

Keep personal information current

Edit profile details such as name, gender, date of birth and telephone number.

Manage account details

Update the email address and password associated with the customer account.

Customers can rate products and write about their experience after buying. They can also give feedback on the merchants they have interacted with, keeping the customer’s voice visible in the commerce experience.

Rate a product

Use a rating scale to express the customer’s assessment of a purchased product.

Describe the experience

Write a review and share feedback about products and the merchant interaction.

Customers can save products they are interested in when they are not ready to buy. The wishlist keeps those products accessible in the account, and customers can add or remove items whenever their plans change.

Save for later

Add an interesting product to the wishlist without completing a purchase at that moment.

Keep the list relevant

Return to saved products and remove items the customer no longer wants to keep.

Customer support representatives can assist with troubleshooting, order inquiries and other concerns. The customer portal provides a dedicated support area so customers have a place to ask for assistance after they interact with the platform.

Ask about an order

Bring purchase and order questions to the support team through the customer support area.

Resolve a concern

Get assistance with troubleshooting or other issues encountered during the customer experience.

Admins can create, search, view and manage user records. Roles carry specific permissions, and admins can change a user’s role later as responsibilities evolve, keeping access management within the platform’s operating controls.

Manage user records

Create users and search for or view the people using the platform.

Assign and update roles

Give users roles with specific permissions and change those roles when their responsibilities change.

Admins can add, edit or remove merchants and control what those merchants can do on the platform. The merchant view brings business information together with earnings and merchant payment activity, including the ability described in the platform to send money to merchants.

Maintain merchant access

Add merchants, update their information, remove records when required and control their permitted activity.

Follow the financial relationship

Review what a merchant has earned and manage sending money to the merchant.

Admins can monitor transactions in real time and review activity by merchant, customer and available payment method. Transaction details connect the payment with its related product and the people or businesses involved.

Monitor the payment operation

Follow transaction activity across the platform and view breakdowns for merchants and users.

Investigate a transaction

Review the transaction reference, date, method, status and the related product, customer and merchant details.

Payment Hub analyzes transactions and flags suspicious behavior for attention. Admins can review payment activity in context, with transaction status and flags visible in the transaction interface, supporting investigation of potentially fraudulent activity.

Surface suspicious behavior

Use flagged payment activity to identify transactions that need further examination.

Review the context

Consider the merchant, payment method, status and transaction details when investigating an item.

Admins control the content that appears on the platform through its content management system. They can add, change or delete text, images and videos, giving the team a working place to maintain what customers see.

Manage the content types

Create or update text, image and video content that appears on the platform.

Maintain what is published

Change existing content or remove material that no longer belongs in the experience.

Admins can review insights into how the platform is performing, including transaction volumes, generated revenue and user activity. Reporting connects operational oversight with a broader view of how people and merchants are using the platform.

Review the payment picture

Follow transaction counts and revenue generated through the platform.

Understand platform activity

Review user activity alongside financial information to inform the next operational discussion.